- Free shipping on all orders!
- We use FedEx and DHL, shipping time about 3~5 days.
- All product made by hand, it need 1~2 weeks to make. Usually about 12 days, You can via email to get updates.
- If you cancel your order before production, you will get a 100% refund. If you change your mind before production has started you get a full refund. Why? Because we haven’t done anything yet!
- If the final product you received does not match the orderyou will receive a 100% refund.
- If the items in your order are suffering from quality issues we will also provide you a 100% refund.
Partial refunds, which may be more or less than 50% but less than a full refund may also be issued. This may occur if: you choose to cancel your order during production or if you receive your order and some (but not all) of the products have quality issues. If you receive an order with partial quality issues we will offer a refund for the cost of the defective items or re-make them at no charge.You can always contact us for any return question at firstname.lastname@example.org.